How QR Codes Help Customers and enhance customer experience

QR codes are designed to give diners a smooth, hassle-free, and modern dining experience. By linking every table to a digital menu, customers can order food and beverages without delays, ensuring a seamless journey from seating to serving.

How It Works for Customers

1. Instant Access to Menu – Guests scan the QR code placed on their table, which immediately opens the restaurant’s digital menu on their phone. There’s no need to wait for physical menus.
   
2. Personalized Ordering – Customers can browse categories, read detailed descriptions, check prices, and even view images before ordering. Some systems also allow item customization (like spice level or add-ons).
   
3. Table-Specific Orders – Since each QR code is unique to a table, the system automatically records where the order is coming from. This avoids confusion for staff and ensures orders are served correctly.
   
4. Real-Time Updates – Customers can see item availability (e.g., “Sold Out” or “Today’s Special”) directly in the digital menu, reducing disappointment or back-and-forth with staff.
   
5. Flexible Payments – Depending on configuration, customers may also pay directly through the QR menu, splitting bills or paying as they go.
   

Benefits for Customers

• Speed & Convenience – No waiting for servers to bring menus or take initial orders.
  
• Transparency – Clear menu details, prices, and options help customers make better choices.
  
• Hygiene & Safety – Contactless ordering minimizes the need for touching shared menus.
  
• Empowered Dining – Customers can order, reorder, or request service on their own time, without needing to flag down staff.
  
• Modern Experience – A digital-first approach aligns with today’s customer expectations, especially among younger diners.

Know more about Table Management and How to set up Table system