How customer can order from the QR Code

To give diners a smooth, hassle-free, and modern dining experience, the Restro Platform allows customers to order food and beverages directly through QR codes placed on tables. Each QR code is linked to a digital menu, ensuring a seamless journey from seating to serving without unnecessary delays.

Before learning how customers place orders, make sure you are familiar with how QR codes are generated and managed within the Restro Platform.

How Customers Can Order Using QR Codes

1. Scan the QR Code
   
   • Customers simply scan the QR code placed on their table.
   • The scan redirects them to the restaurant’s digital ordering site.
     
2. Select the Branch
   
   • From the top-left corner, customers can choose the specific branch they are visiting.
   • This ensures the order is placed at the correct location.

3. Request a Waiter (Optional)
   
   • Customers can call a waiter anytime using the “Call Waiter” button on the left corner of the screen.
   • This sends a request to the restaurant’s Waiter Request Tab for staff to accept.
   • Customers can also select their table number while notifying the waiter.

4. Browse and Place an Order
   
   • Customers can explore the digital menu, select items, customize if needed, and place an order.
   • Once submitted, the order appears in the restaurant’s Orders Tab for processing.
   • Customers may still request a waiter later if additional service is needed.

Key Takeaway

With QR code ordering, customers gain full control over their dining experience from browsing the menu to placing orders or requesting service all from their own device.
This not only improves speed and convenience but also creates a modern, contactless, and enjoyable experience.