Managing Delivery Executive Staff

The Delivery Executive Management feature in the Restro Platform helps restaurants efficiently manage and track their delivery workforce. With this module, managers can add, update, and monitor delivery executives, ensuring smooth coordination between kitchen orders and customer deliveries. This not only streamlines operations but also improves delivery speed, customer satisfaction, and accountability.

Why Delivery Executive Management is Important

Managing delivery executives effectively ensures:

• Faster Deliveries – Orders are assigned quickly to available executives.
  
• Improved Customer Experience – Customers receive food on time with live updates.
  
• Accountability – Each order is linked to a specific delivery executive, making tracking and performance evaluation easier.
  
• Seamless Coordination – Integration with POS and Orders modules ensures that once an order is ready, it can be dispatched smoothly.
  

Features of Delivery Executive Management

1. Delivery Executive List
   
   • View all registered delivery executives in one place.
   • Includes details such as Name, Contact Number, and Status (Active/Inactive).
     
2. Add New Executives
   
   • Easily onboard new delivery staff by adding their details into the system.
   • Assign login access or delivery responsibilities as required.
     
3. Update Information
   
   • Edit or update executive details such as phone numbers, availability status, or assigned zones.
     
4. Assign Deliveries
   
   • Directly link a delivery executive to a customer order from the POS/Orders page.
     
   • Helps ensure accountability and real-time tracking of the order journey.
     
5. Remove Executives
   
   • Inactive or resigned delivery staff can be removed from the system to keep records clean and updated.
     
6. Export Data
   
   • Just like customer management, delivery data can be exported for reporting, payroll, or performance analysis.
     

Relation with Other Modules

• Orders Module – As soon as an order is marked for Delivery, it can be assigned to a delivery executive.
  
• POS – Staff can choose Delivery as the order type and link the respective executive.
  
• Customer Management – Customers can receive updates about who is delivering their order, improving trust and communication.

You can check how to manage staff for better restaurant operations and have them onboarded.