How SISTEM works

From Organization to Parking to Live Operations

SISTEM is designed around how parking actually works in the real world.
Instead of forcing you to adapt your operations to software, SISTEM mirrors the natural structure of parking from business ownership to physical locations, to day-to-day activity.

There are three core layers in SISTEM:

Organization → Parking → Operations

Each layer has a clear role. Together, they create a system that is simple to start with and scales without friction.

Organization

The Business Layer

An organization represents the entity running the parking business.
This could be a company, residential society, contractor, or public authority.

You create your organization once. Everything else, parking locations, teams, and operations live inside it.

At the organization level, you manage:

Subscription and billing
Global team members and roles
Default currency, time zone, and region
Integrations that apply across locations

Most organizations don’t change often. SISTEM keeps this layer stable, so your operations never feel fragile.

Think of the organization as the control plane.
It defines ownership, governance, and commercial rules.

Parking

The Physical Reality Layer

A parking represents a real-world parking location or zone.

Each parking is independent. This allows you to operate different locations under the same organization without compromise.

A parking can be:

A single outdoor lot
A residential or office basement
An on-street zone
A mall, campus, or event location

Inside each parking, you define how that space behaves, including:

Vehicle types and capacity
Entry and exit methods
Pricing logic
Passes and subscriptions
Facilities and services
Parking-level team members

SISTEM treats every parking as its own operational unit. Changes to one parking never accidentally affect another. This separation is essential for scale.

Learn more how to create your first parking

Operations

The Live Activity Layer

Operations are what happen when parking goes live.
This is where SISTEM shifts from configuration to execution.

Operations include:

Vehicles entering and exiting
Active parking sessions
Pass validation and usage
Facility usage (EV charging, lockers, services)
Payments, receipts, and logs

Everything in this layer is time-sensitive and traceable.

SISTEM is built for real-world conditions where connectivity can be unstable, staff changes happen, and accuracy matters. Operator apps can work offline, and sync automatically once connected again, ensuring continuity on the ground.

Related guide on parking operations overview

How the layers work together

The power of SISTEM lies not in individual features, but in how these layers interact:

The organization sets boundaries
The parking defines rules
Operations execute those rules in real time

For example:

Pricing is defined at the parking level
Access is controlled through organization and parking roles
Revenue flows into unified billing
Reports roll up automatically without manual work

Nothing is duplicated. Nothing is hardcoded.

Why this structure matters

Most parking systems struggle when complexity increases.
SISTEM’s structure avoids common failure points:

Adding more locations doesn’t create chaos
Different pricing models can coexist
Teams grow without permission confusion
New services don’t require rebuilding setup

This structure also allows future capabilities like automation, AI-driven insights, and advanced integrations to be added without redesigning the core.

The system is built to evolve.

A system designed for change

Parking is changing from static lots to dynamic mobility spaces, and from manual operations to data-driven services.

SISTEM is designed for that shift.

You can start with:

Manual entry
Simple pricing
One parking

And grow into:

Pass-based access
Facilities as revenue streams
Hardware-assisted automation
Predictive operational insights

All within the same structure.

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