Tracking vehicles from entry to exit, in real time
A vehicle session represents a vehicle’s stay inside a parking — from the moment it enters to the moment it exits and the session closes. Every vehicle movement in SISTEM is recorded this way.
Sessions are the core operational unit of SISTEM. They connect entry methods, pricing, payments, passes, and reports into a single, traceable flow nothing happens in your parking that doesn’t pass through a session.
What happens after vehicle enters the parking
A session is created automatically the moment a vehicle enters, through any enabled identification method, Manual, ANPR, or RFID. Every session belongs to exactly one parking, one vehicle, and one entry-to-exit timeline.
What a Session Shows
A session carries everything tied to that vehicle’s visit:
- Vehicle number and type
- Entry time, operator, and gate
- Exit time, operator, and gate or “Currently Parked” while active
- Ongoing duration, updating live while the session is active
- Session type — Walk-ins or Pass
- Customer details, where available
- A unique reference ID, plus any location note or zone
- Transaction and payment details
This updates in real time for as long as the vehicle remains parked.
Viewing Sessions
Sessions are visible under your Vehicle session tab, both active and completed, in one list.
You can:
- View all active sessions at a glance
- Search by vehicle number
- Filter by status, vehicle type, entry type, or operator
- Monitor occupancy as it changes in real time
This makes it easy for operators and managers to locate a vehicle during peak hours, or resolve an on-ground question without digging through records.
The Session Lifecycle
Every session follows the same predictable path:
- Created — vehicle entry is recorded, and the session becomes active.
- Active — duration increases in real time, and pricing is applied based on how long the vehicle stays.
- Exit recorded — the exit time is captured, and final duration is calculated.
- Completed — payment is finalized, and the session becomes part of your historical records.
Once completed, a session no longer affects live occupancy — it simply stands as a permanent part of your history.
What Operators Can Do
Day to day, operators typically:
- View and search active sessions
- Record a vehicle’s exit (check-out)
- Collect or confirm payment
- Assist customers using the session’s timeline
Operators generally can’t modify core session data unless specifically given that access.
What Managers and Admins Can Do
Users with elevated access have more control over sessions:
- View the complete timeline of any session
- Correct entry details for example, fixing a vehicle number that was mistyped at check-in
- Update customer information
- Cancel a session that was started in error
- Review operator actions tied to a session
Every change made is tracked, keeping your audit trail intact.
How Charges Are Calculated
SISTEM doesn’t rely on manual calculation. A session’s charge is calculated automatically, based on vehicle type, the pricing rules configured for that parking, the actual duration of stay, and any applicable tax or pass coverage. This keeps billing consistent, no matter which operator or entry method was involved.
Why This Matters
Structured sessions are what make the rest of SISTEM reliable:
- Accurate occupancy — you always know what’s actually parked, in real time.
- Transparent billing — every charge traces back to a specific entry and exit.
- Reliable reporting — nothing in your reports exists without a session behind it.
- Faster dispute resolution — a clear timeline settles most questions quickly.
- Operational accountability — every action is tied to who performed it.
Without this structure, parking operations become fragmented and far more error-prone.
Common Scenarios Sessions Help With
- A vehicle overstaying its expected duration
- Unclear or missing entry details
- Validating a pass at the point of exit
- Manually correcting a session when ANPR misreads a plate
Whatever the scenario, everything stays recorded within the same session nothing falls outside the system.