Facilities are additional services offered at a parking location, beyond the vehicle parking itself. They let you turn a parking space into more than just a place to leave a vehicle a place that offers real value around it.
Facilities can include services like:
- EV charging
- Locker or storage access
- Helmet storage
- Washroom access
- Valet service
- Car wash
- Equipment rental
- Event tickets or park tickets
- Any other service specific to your location
Instead of treating parking as a single transaction, SISTEM lets you manage and charge for multiple services from the same platform all tracked and billed the same way vehicle sessions are.
Why Facilities Matter
Most parking spaces have more potential than just vehicle storage. Facilities help unlock that value by:
- Creating new revenue streams beyond parking fees
- Improving the experience for customers who want more than a parking spot
- Supporting long-stay or premium users with services worth paying for
- Reducing manual fee collection for extra services
- Giving you structured tracking of what’s actually being used
In short, facilities turn a parking location into a small service ecosystem, not just a static asset.
How Facilities Work in SISTEM
Facilities are configured at the parking level, and they operate alongside vehicle sessions rather than replacing them. Each facility can have:
- A pricing model
- Capacity limits (optional)
- Tax configuration
- Usage tracking
- An activation status
When a facility is used, SISTEM automatically records the usage, applies the correct pricing, adds the charge to the session where applicable, and updates your reports and revenue data no manual tracking required.
Facilities can be used through manual operator actions, pass-based access, or integrated hardware (like EV chargers), depending on the service.
Two Types of Facilities
SISTEM supports facilities in two ways: predefined and custom.
Predefined Facilities
Predefined facilities are ready-to-use service templates already built into SISTEM common services like EV charging, locker access, or valet. These come with recommended configurations and standard usage logic already in place, so you’re not starting from scratch for the services most parkings tend to offer.
Custom Facilities
Custom facilities are ones you define yourself, for whatever your specific location actually offers. This is where things like helmet storage, event tickets, equipment rental, or a premium parking zone come in services that may not fit into a standard template. Custom facilities give you full control over naming, pricing, and usage rules, so your setup can reflect exactly what your parking provides.
Between the two, most parkings end up using a mix predefined facilities for the common services, and custom facilities for whatever makes their location unique.
Where Facilities Are Used in Operations
Facilities aren’t limited to one part of the system — they can be:
- Added to live parking sessions
- Included as part of parking passes
- Charged as standalone services on their own
- Tracked in your reports and analytics
This keeps every bit of service usage recorded and billed consistently, no matter how it was accessed.
Facilities and Revenue Tracking
Each facility contributes to its own revenue reporting, so you can track:
- Total usage per facility
- Revenue generated by each one
- Peak usage times
- Overall demand trends
This visibility helps with decisions like adjusting pricing, planning capacity, or deciding which services are worth expanding.
Permissions and Control
Creating facilities, configuring pricing, activating or deactivating services, and editing facility settings are all restricted to admins and managers. Operators can use facilities during live sessions, but they can’t change how a facility is configured.
Best Practices
- Start with the essentials, EV charging or lockers are a natural first step for most parkings
- Use clear, specific naming for custom facilities so operators and customers both understand what they’re paying for
- Review pricing carefully before activating a new service
- Monitor usage regularly to see what’s actually being used
- If a facility is no longer offered, deactivate it rather than deleting it this keeps your audit history intact
Facilities let a parking evolve from a place vehicles are stored into a full-service location one that reflects everything your parking actually has to offer.