Facility capacity and usage

Facility capacity defines how many users or units of a facility can be used at a time. Usage tracking ensures that services are not overbooked and remain available as intended.

In SISTEM, capacity helps you control access to facilities such as:

Number of lockers storages
EV charging points available at parking
Valet slots
Restroom access (if limited)
Premium parking zones

By setting capacity, you ensure fair usage, prevent conflicts, and maintain service quality.

Why facility capacity matters

Without capacity control, facilities may become:

Overbooked or unavailable
Difficult to manage during peak hours
A source of customer disputes
Operationally inefficient

Capacity management helps you:

Maintain service availability
Prevent operator errors
Improve customer experience
Optimize resource utilization
Track usage trends for expansion decisions

How facility capacity works in SISTEM

Capacity is defined when creating or editing a facility.
It determines how many concurrent usages are allowed.

SISTEM uses capacity to:

Allow or restrict new facility usage
Show availability to operators
Prevent over-allocation
Track active and completed usage

Once the capacity limit is reached, operators cannot assign the facility until a slot becomes available.

How capacity is tracked

SISTEM tracks facility capacity in real time as facilities are used.

For each facility usage session, the system records:

Facility name
Start and end time
Assigned vehicle or user
operator actions
Charges applied

Capacity behavior

When a facility is assigned → available capacity decreases
When the session ends → capacity is released
When capacity reaches zero → new assignments are blocked

Operators do not need to track availability manually.

How usage is tracked

SISTEM tracks facility usage in real time.

For each usage session, the system records:

Facility name
Start and end time
Assigned vehicle or user
Operator actions
Charges applied

When a facility is in use, the available capacity decreases automatically.

When the session ends, the capacity is released.

Interaction with live operations

During live operations:

Operators see available capacity before assigning a facility
SISTEM prevents assignments when capacity is full
Availability updates automatically when sessions end

This ensures facilities are used within limits without manual tracking.

Capacity scenarios

Limited capacity example

EV charging station with 4 points

4 active sessions → facility full
New request → assignment blocked
Session ends → slot becomes available

Shared facility example

Locker storage with 100 units:

Each assignment uses 1 unit
Capacity reduces with each allocation
Availability updates in real time

Operational best practices

Set capacity based on physical availability
Avoid setting unlimited capacity unless intentional
Monitor usage trends to plan expansion
Review peak-hour utilization
Keep capacity updated after infrastructure changes

Proper capacity management ensures reliable service delivery.

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