Auto renewal and pass validity
Parking passes in SISTEM have defined validity periods and optional auto-renew behavior. Understanding how validity and renewal work ensures uninterrupted access and predictable revenue.
How pass validity works
Each pass type has a predefined duration based on its configuration:
- Daily pass → Valid for 24 hours
- Monthly pass → Valid for 30 days
- Yearly pass → Valid for 365 days
The validity period starts from:
- The activation date, or
- The purchase date (depending on configuration)
Once the validity period ends, the pass status changes to expired unless renewed.
How auto-renew works
Auto-renew is enabled by default when:
- An online payment method is configured
- The pass is linked to a valid payment source
When auto-renew is active:
- The system automatically attempts renewal upon expiry
- The renewal follows the same duration (daily, monthly, yearly)
- A new validity cycle begins immediately after expiration
- Access continues without interruption
If payment fails, the pass will not renew and will move to expired status.
Where auto-renew applies
Auto-renew applies only when:
- Online payment gateways are configured
- The pass is eligible for recurring billing
For offline or manually issued passes, renewal must be processed manually.
How admins manage auto-renew
Admins and managers can control auto-renew settings at the pass session level.
To configure auto-renew for a vehicle:
- Navigate to Pass sessions
- Search for the active pass
- Open the pass session details
- Locate the Auto-renew option
- Disable auto-renew if required
- Save changes
Once disabled:
- The pass will expire at the end of its current validity
- No automatic renewal will be attempted
Operational considerations
Keep auto-renew enabled when:
- Managing long-term subscribers
- Reducing renewal friction
- Ensuring uninterrupted parking access
Disable auto-renew when:
- A vehicle is no longer eligible
- Payment method is invalid
- The subscriber requests cancellation
Important notes
- Auto-renew works only with configured online payment methods.
- Renewal follows the same pass type duration.
- Admins can override auto-renew at any time.
- Changes apply to future renewal cycles only.
Auto-renew helps maintain continuity for subscribers while giving administrators full control over renewal behavior.
