Pre-defined Facilities

Predefined facilities in SISTEM are ready-to-use service types commonly offered at parking locations.
They help operators quickly enable standard services without creating configurations from scratch.

SISTEM currently supports predefined facilities such as:

EV charging
Locker storage
Refreshments
Restroom access
Valet service

These facilities come with expected pricing models and usage patterns, making setup faster and operationally consistent.
Read more about facilities

Why use predefined facilities

Predefined facilities are useful because they:

Reduce setup time
Follow industry-standard pricing logic
Ensure consistent service configuration
Simplify reporting and analytics
Support quick activation across multiple parkings

They are ideal for operators who want to enable common services with minimal configuration effort.

How predefined facilities work

Predefined facilities are configured at the parking level and function like structured services with pricing, usage tracking, and reporting.

Each facility includes:

Service description
Location mapping (optional)
Tax configuration
Status (active/inactive)
Pricing model based on service type
Usage tiers

Once activated, operators can add these services to live sessions or passes.

Steps to add a predefined facility

Step 1: Navigate to facility rates

Go to Parking Dashboard
Select the parking location
Open Facility Rates
Click Add Facility

Step 2: Select facility type

Choose a predefined facility type:

EV charging
Locker storage
Refreshments
Restroom access
Valet

The system will suggest a suitable pricing model based on the selected service.

Step 3: Enter facility details

Provide the required information:

Facility description — brief service details
Location — optional physical location reference
Tax configuration — applicable tax rules
Status — active or inactive

Step 4: Choose pricing type

The pricing type will be pre-defined based on the facility chosen:

Flat pricing — restroom access, refreshments
Energy-based pricing — EV charging (per kWh)
Flat or tiered pricing — locker storage, valet

Tip: Choose a pricing model that reflects how the service is consumed.

Step 5: Save the facility

Click Save to create the facility.
The facility is now available for tier configuration.

Step 6: Add pricing tiers

After creating the facility, define pricing tiers based on how the service is used.

Locker storage (item or size-based tiers)

Locker pricing can vary based on storage size or item type.

You can define tiers such as:

Helmet locker — priced for small storage
Bag locker — priced for medium storage
Full locker — priced for large storage

This allows operators to select the correct tier based on what the customer stores.

EV charging (energy-based tiers)

EV charging pricing is based on energy consumption.

You can configure tiers such as:

Lower rate for initial energy consumption
Standard rate for moderate usage
Higher rate for heavy consumption

This ensures customers are billed accurately based on electricity usage.

Where predefined facilities are used

Once configured, predefined facilities can be used in:

Live parking sessions
Pass-based access
Standalone service billing
Reports and analytics

All usage is automatically tracked and billed.

Best practices

Use predefined facilities for standard services
Match pricing model with service consumption
Create clear tier labels for reporting
Keep inactive facilities for audit history
Review usage data to optimize pricing

Predefined facilities help standardize services, reduce setup effort, and ensure consistent operations across parking locations.

Custom facilities
Facility pricing models
Managing rates and passes
Common pricing scenarios

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