What is SISTEM?

SISTEM is a parking operations platform designed to help you run parking as a connected system, not as scattered tools and manual processes.

With SISTEM, you can set up parking locations, manage vehicles and passes, offer additional services, handle billing, and understand performance all from one place. The goal is simple: reduce operational friction while giving you more control over your parking business.

SISTEM is built for real-world parking. Whether you operate a single location or manage multiple sites across cities and regions, the same system scales with you.

The problem SISTEM solves

Most parking operations grow organically: a register here, a spreadsheet there, a separate billing tool later. This works for a while, but problems appear as soon as scale or complexity increases.

Common issues include:

  • Pricing rules that are hard to change once deployed
  • Revenue limited only to vehicle parking
  • Manual coordination between staff, devices, and reports
  • Separate systems for passes, facilities, and billing
  • No clear visibility into occupancy and performance

SISTEM replaces this fragmented approach with a single operational backbone where all parts of parking work together.

How SISTEM is structured

Instead of building features in isolation, SISTEM is organized around how parking actually operates.

There are three core layers:

  • Organization
  • Parking
  • Operations

Each layer has a clear responsibility. Together, they form a system that can grow without breaking.

Organization

The organization is the top-level container in SISTEM. It represents the business that owns or operates parking locations.

This is where global settings live, such as:

  • Billing and subscriptions
  • Team members and access control
  • Regional preferences like currency and time zone

Most users create their organization once. From that point on, everything else happens inside it. Think of the organization as the foundation you don’t interact with it daily, but everything depends on it being solid.

Learn more how sistem works

Parking

A parking represents a real-world location or zone where vehicles are managed. This could be a parking lot, building basement, mall parking, or an on-street zone.

Each parking is independent. It has its own configuration, rules, and capacity. This allows you to manage one parking differently from another, even within the same organization.

Inside a parking, you define:

  • Vehicle types and capacity
  • Entry and exit methods
  • Pricing rules
  • Passes and subscriptions
  • Facilities and services
  • Assigned team members

Most of your operational work happens at this level.

Related guide on how to create your parking

Operations

Operations are the live activities that happen inside a parking.

This includes:

  • Vehicles entering and exiting
  • Active parking sessions
  • Pass usage and validation
  • Facility usage (like EV charging or lockers)
  • Payments, receipts, and logs

SISTEM is designed to handle operations in real time, even in low-connectivity environments. Operator apps can work offline and sync automatically when the connection is restored. This keeps the system reliable in busy, on-ground conditions.

Explore more about Parking operations overview

Designed to grow with you

One of SISTEM’s core principles is that you shouldn’t have to rebuild your setup as you grow.

You can start small:

  • One parking
  • Basic vehicle rates
  • Manual entry and exit

And gradually add:

  • Passes and subscriptions
  • Facilities for additional revenue
  • More users and roles
  • Advanced reporting
  • Hardware integrations

All of this happens within the same structure, no migrations, no separate systems.

More than vehicle parking

SISTEM treats parking as a space that can offer multiple services.

Beyond vehicle parking, you can enable:

  • Parking passes for frequent users
  • EV charging with energy-based pricing
  • Lockers, storage, or valet services
  • Other custom facilities unique to your location

Each service has its own pricing, capacity, and reporting. This turns parking into a service ecosystem rather than a single transaction.

Read what are facilities

Built for global operations

SISTEM is designed to work across regions without custom work. It supports multiple currencies, time zone-aware operations, and regional tax logic so whether you operate in one city or across countries, the same system applies.

Security and Control

Parking operations involve money, access, and movement. Security is not optional.

SISTEM includes:

  • Role-based access control
  • Detailed audit trails
  • Encrypted data storage and transmission
  • Clear separation between organization-level and parking-level permissions

Every important action is traceable, and access can be limited precisely.

Read about Security at SISTEM

Who SISTEM Is For

SISTEM is used by:

  • Independent parking owners
  • Residential societies and gated communities
  • Offices and commercial buildings
  • Retail and mall operators
  • Event and temporary parking managers
  • Public and smart city parking projects

The system adapts through configuration rather than custom development.

Getting started

If you are new to SISTEM, the recommended path is:

  1. Understand how SISTEM is structured
  2. Create your first parking
  3. Complete the go-live checklist
  4. Start operations

Each step builds on the previous one.

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