What are facilities

Facilities in SISTEM are additional services offered within a parking location beyond vehicle parking.
They allow operators to monetize space, improve user convenience, and turn parking into a multi-service environment.

Facilities can include services such as:

EV charging
Locker or storage access
Washroom access
Valet service
Car wash
Equipment rental
Custom services specific to a location

Instead of treating parking as a single transaction, SISTEM enables operators to manage and charge for multiple services from the same platform.

Why facilities matter

Parking spaces often have unused potential. Facilities help unlock additional value by:

Creating new revenue streams
Improving customer experience
Supporting long-stay and premium users
Reducing manual fee collection
Enabling structured service tracking

Facilities transform parking from a static asset into a service ecosystem.

How facilities work in SISTEM

Facilities are configured at the parking level and operate alongside vehicle sessions.

Each facility can have:

A pricing model
Capacity limits (optional)
Tax configuration
Usage tracking
Activation status

When a facility is used, SISTEM automatically:

Records usage
Applies pricing rules
Adds charges to the session (if applicable)
Updates reports and revenue data

Facilities can be used with:

Manual operator actions
Pass-based access
Integrated hardware (e.g., EV chargers)

Types of facilities in SISTEM

SISTEM supports two types of facilities:

Predefined facilities

Predefined facilities are ready-to-use service templates built into SISTEM.

They are commonly used services such as:

EV charging
Locker access
Valet

These come with recommended configurations and standard usage logic.
A separate article explains how predefined facilities work and when to use them.

Learn how to configure predefined facilities

Custom facilities

Custom facilities allow operators to create services unique to their location.

Examples include:

Shower access in gyms
Equipment rental in resorts
Battery swapping stations
Premium parking zone access

Custom facilities give full control over naming, pricing, and usage rules.
A separate article explains how to create and manage custom facilities.

Learn how to configure custom facilities

Where facilities are used in operations

Facilities can be used across multiple operational flows:

Added to live parking sessions
Included in parking passes
Charged as standalone services
Tracked in reports and analytics

This ensures all service usage is recorded and billed consistently.

Facilities and revenue tracking

Each facility contributes to separate revenue reporting.

Operators can track:

Total usage per facility
Revenue generated
Peak usage times
Operational demand trends

This data helps in deciding:

Pricing adjustments
Capacity planning
Service expansion

Permissions and control

Only admins and managers can:

Create facilities
Configure pricing
Activate or deactivate services
Edit facility settings

Operators can use facilities during live sessions but cannot modify configurations.

Best practices for using facilities

Start with essential services (e.g., EV charging, lockers)
Use clear naming for custom facilities
Review pricing before activating services
Monitor usage to optimize offerings
Keep inactive facilities instead of deleting them for audit history

Facilities allow parking operators to evolve beyond vehicle storage into full-service mobility hubs.

Predefined facilities
Custom facilities
Facility pricing models
Common pricing scenarios

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